Safety is our Concern
Established in 2014, US Protective Service (USPS) is a fully integrated public safety agency ranging from Residential and Commercial Protection to Escort Security and Executive Protection Services. Based out of South Florida, USPS is selectively staffed by highly-experienced, tactically-trained and field-experienced former U.S. Federal, State and Municipal Law Enforcement Officers or U.S. Military Special Operations Group personnel, who have now chosen to serve as private industry protection professionals for our agency. The majority of our officers, each individually possess over 20 years of real-world, high-risk international or domestic operational experience. Most of which have gained their extensive experience while serving tours in some of the most dangerous places on earth. USPS thoughtfully utilizes the diverse experience of its highly skilled staff along with cutting edge innovative technologies in concert with disciplined, reliable operational protocols in the protection of life and property.
Who We Are
The Office of the Director is responsible for the overall functions of the agency. Members of the Office of the Director coordinate; long-range planning, policy development and review, employee development and training, personnel management, financial management and purchasing, employee accountability, and media relations. Under the direction of the Director are Assistant Directors that serve as the chief administrative officer, and as the commanding officer of the Professional Development and Compliance Division.
Professional Development and Compliance Division
Under the direction of an Assistant Director, The Professional Development and Compliance Division (PDC) is responsible with the training and professional development of employees to help meet organizational and state objectives. By developing and delivering courses to promote high performance, and implement the standards set forth by Florida State Statutes. The PDC is also responsible for the development, deployment, and implementation of human resource management policies, programs, and processes. To accomplish this, the division had established a Training Unit to handle all the training needs of the agency.
Furthermore, the PDC is tasked with ensuring the integrity of U.S. Protective Service and to protect the public, through fair, thorough, and proactive investigations of alleged employee misconduct by accepting complaints regarding allegations of misconduct or unlawful activity against agency employees. To accomplish this, the division had established Professional Compliance Unit to handle the internal investigations.
Professional Compliance Unit
The Assistant Director in charge of the Division reviews every complaint. Minor complaints are forwarded to the employee’s immediate supervisor for initial investigation; however, if a crime is alleged, the proper law enforcement authorities will be contacted as part of the investigation.
The PDC provides our employees with high quality training including both entry level and in-service training. Additionally, the Training Unit has the responsibility for coordinating and arranging all outside training, coordinating and monitoring for new employees, conducting both pre and post on the job training orientation for new employees, maintaining training records for all employees. The Training staff is responsible for both State mandated training and any additional service training. In addition, the Training Unit has a number of instructors that teach a variety of courses in their area of expertise ranging from report writing, communications, human diversity, to Emergency Management, Use of Force, Use of Deadly Force, and Active Shooter Incidents. The Training Unit conducts research, training and development of weapons, equipment, tactics and procedures. U.S. Protective Service requires our officers to maintain the highest level of proficiency, skill and professionalism and our training staff works extremely hard in maintaining these high standards.
Uniformed Services Division
The Uniformed Services Division (USD) is the largest and most visible Division of the Agency. The USD currently provides protection services 24/7 in Miami-Dade, Broward, and Palm Beach Counties.
Our officers assigned to uniform patrol conduct patrol in marked and unmarked vehicles which are equipped with all the latest up to date technologies available, on bicycles, and on foot. Our officers also respond to requests for emergency and non-emergency assistance. Our officers are fully trained to respond to incidents and to take appropriate action, including detaining person(s) suspected of having committed a crime until proper law enforcement authorities arrive. Our officers are also fully trained in the area of parking enforcement. However, those are just a small part of what the Division does. U.S. Protective Service officers are service providers who are committed to your safety and to continually build on our bond of trust with the communities and clients that we serve.
Community Relations Unit
Our officers assigned to the Community Relations Unit (CRU) are trained in the specific area of Community Relations and serve in the capacity as Community Relations Officers (CRO). The CRO meets with clients and residents of properties that we provide services for on a periodic basis to review and troubleshoot any possible problems or issues within and around their service locations. The CROs will also conduct random daytime and nighttime inspections to assess any problems that have not been discovered.
Special Services Unit
The Special Services Unit (SSU) is responsible to fulfill requests from clients to provide off-duty U.S. Protective Service and/or Law Enforcement Officers for special duty assignments. The officers typically hired for these special duty assignments are primarily hired to maintain order, provide security, and to facilitate traffic flow.
This unit handles requests such as but not limited to:
- Special Events
- Wedding/Prom Escort
- Funeral Escort
- Vacation / Extra Watch Details